When touring the PRS factory, you can expect to get a firsthand look at our processes, instruments, and amplifiers from raw wood or blank chassis form to finished guitar or amplifier. What we hope you leave with is a unique view into not just our work but the people building PRS. The craftspeople here are a unique bunch. We have a passion for building instruments and also for the music that these instruments help create. Most here are dedicated players, refining our craft as builders and musicians. There is a special kind of pride and individual ownership surrounding our instruments. From our experience, there is no better way to see this unique aspect of PRS than to walk through the shop. As our guest, your tour guide will walk through our electric guitar manufacturing line, our amplifier department, and our acoustic shop. While not physically demanding, the tour does include walking and climbing a flight of stairs (elevators are available for guests with special needs). The tour may not be suitable for children under 10 years old due to its length and technical nature. During your visit, be sure to explore our “West Street East” store and museum room where you will find PRS apparel, parts, and accessories. The store also features a selection of guitars from the PRS archives for you to enjoy and a broad line up of our current offerings that you can actually play! Tours are limited to groups of eight and are reserved on a first-come, first-served basis. Store hours are Tuesday, Thursday, Friday: 9:00AM – 3:00PM EST Monday and Wednesday: Closed