Child car seat installation help is now just a Skype chat away.
On April 30, Maryland Kids In Safety Seats (KISS) began offering a new service for parents and caregivers who have difficulty making it to car seat inspection events—advice on car seat installation from a car seat technician using live video chat though Skype.
“This service will allow us to provide visual assistance with questions about proper installation and harness usage, recalls, and car seat instruction manuals,” said Tracy Whitman program coordinator for Kids In Safety Seats.
KISS has a public helpline; dedicated e-mail and a website to answer caregivers questions related to child passenger safety, car seat usage, or Maryland’s safety seat laws. But these services have limitations.